Terms of Service

Last Updated: March 21, 2025

1. Introduction

Welcome to HourlyVPN. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use our services.

2. Eligibility

To use HourlyVPN, you must be at least 18 years old and capable of entering into a legally binding agreement in your jurisdiction.

3. Services

HourlyVPN provides virtual private network (VPN) services designed to enhance accessibility. We comply with all applicable laws and regulations in the jurisdictions where we operate.

4. Service Setup and Billing

To ensure fair billing, the time it takes to set up your VPN is included in the total VPN hours ordered. This setup period typically takes 10–20 minutes, during which infrastructure costs are incurred. We provide the server as-is and do not guarantee the exact setup duration. If you'd like to minimize the impact of the setup time, we recommend ordering more than one hour of service.

5. User Responsibilities

By using HourlyVPN, you agree to:

  • Use our services only for lawful purposes.
  • Refrain from engaging in any activity that violates the rights of others or applicable laws.
  • Keep your account information secure and notify us immediately of unauthorized use.

6. Prohibited Activities

You may not use HourlyVPN to:

  • Transmit or distribute illegal content.
  • Engage in hacking, spamming, or other malicious activities.
  • Violate intellectual property rights or applicable laws.

7. Payment and Refund Policy

We use Stripe as our payment gateway, and by using our services, you also agree to adhere to Stripe's Terms of Service. Payments for our services are refundable within 7 days of the original payment, provided that the refund request meets Stripe's policies and the cost has not already been incurred by HourlyVPN. If a VPN service is provisioned and infrastructure costs are realized, the associated cost for that order will not be refunded. If you have any questions about refunds, please contact us.

8. Limitation of Liability

HourlyVPN is provided "as is" without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.

9. Privacy Policy

HourlyVPN does not maintain an independent privacy policy. Instead, we adhere to the privacy policies of our vendor service providers and comply with governing laws regarding data protection and privacy. Please review the privacy policies of our vendors for more information.

10. Termination

We reserve the right to suspend or terminate your access to our services at our discretion if you violate these Terms or applicable laws.

11. Governing Law

These Terms are governed by the laws of the province of British Columbia, Canada. Any disputes arising from these Terms or your use of our services will be resolved in the courts of Vancouver, British Columbia.

12. Communication

We reserve the right to contact our customers as necessary for providing our services or for promotional purposes. If you wish to opt out of receiving promotional content, please send an email to [email protected] requesting removal from promotional communications.

13. Changes to the Terms

We may update these Terms from time to time. Changes will be effective upon posting on this page, and your continued use of our services constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected].